EFFECT OF EMOTIONAL INTELLIGENCE ON STUDENTS’ COMMUNICATION SKILLS AND MOTIVATIONAL SKILLS AT SECONDARY SCHOOL LEVEL

Abstract

The objective of present study was to analyze the effects of emotional intelligence on students’ communication skills, emotional intelligence, and learning achievement at secondary school level. The study was surveyed and descriptive in nature. The quantitative and qualitative techniques were adopted. The explanatory sequential approach was used. The questionnaire as a quantitative research tool and interview protocol was used as a qualitative research tool. Population of study was comprised of head teachers (HT), secondary school teachers (SSTs) and students of secondary classes (SSCs) in district Rahim Yar Khan. The stratified sampling technique was adopted. Sample of study consisted of 16 Head teachers, 48 secondary school teachers (SSTs), 320 students of secondary classes with the same ratio of gender. In qualitative data. majority of respondents suggested that clarity in speaking can enhance students’ communication skills, and most of the respondents suggested active listening, while some suggested skill, presentation teamwork and speech contest, and few suggested creative writings to improve students’ communication skill. Majority of respondents suggested that self-efficacy can enhance students ‘learning through motivational skill, and most of the respondents suggested readiness skill while some suggested persistence skill, activation skill and flexibility and few suggested optimisms to enhance students’ learning through motivational skill. The study concluded that majority of teachers do not inculcate active listening to enhance students’ learning through social skill, and optimisms to enhance students’ learning through motivational skill. The study recommended that teachers need to motivate students to enhance their learning. Teachers need to inculcate active listening for communication skill.