RELATIONSHIP BETWEEN TEACHERS’ COMPETENCIES AND STUDENTS SATISFACTION: MEDIATING ROLE OF TEACHERS QUALIFICATIONS

Abstract

In higher education, successful teachers are evaluated through their skills and competencies which enable them to be effective in teaching and learning progression. Student’s satisfaction of the learning process is based on the teaching skills, content knowledge, communication, interpersonal etc. these factors and qualities of teachers enhanced because of their qualification and experience. The majority of teachers employ a variety of teaching techniques with the goal of improving student pleasure and the effectiveness of learning through their skills and competencies. They evaluate the teaching skills that is most effective and meets the needs of the students based on the feedback offered by the students. Recent research have demonstrated that elements such as teacher behavior, the learning environment, and many other criteria can be used to gauge student satisfaction. So, using the teacher's credentials as a mediating factor, Researcher evaluated the impact of teaching competencies and qualification on student satisfaction. The study's main emphasis is on quantitative design. 150 university students from Rawalpindi and Islamabad were chosen at random to make up the study's sample. Researchers created the instruments, and specialists validated them. Regression and Pearson correlation were both used in the analysis. Based on the findings and research, it can be said that student happiness is directly impacted by teachers' qualifications and competences. The findings led to the conclusion that the mediatory function of teacher qualifications mediates the relationship between the independent and dependent variable.