STUDENTS’ PERSPECTIVES ON FUNCTIONING OF SMART PLATFORMS: A STUDY OF SMART UNIVERSITIES OF HAZARA DIVISION, PAKISTAN

Abstract

The purpose of the recent study was to discover how students felt about how the smart systems in the universities in the Hazara Division function. The research's goals were (a) To evaluate the level of smartness of the Hazara Division's chosen universities with regard to e-classroom, e-learning, and assessment; and (b) to figure out what students thought of the universities' level of smartness with regard to resources, infrastructure, complete WI-FI coverage, and safe campuses. This was a survey study, and a questionnaire was used to collect data. The observation checklist was used to collect data about smart system resources and facilities from associated documents and the university's smart platform. A questionnaire was used to obtain data on the operation and quality of services (e-classroom, e-learning, and e-assessment) from university students. The study's target population includes all 6000 students of BS enrolled in universities of Hazara Division. 460 respondents were chosen for the study using multi-stage sampling approaches. The acquired data was examined statistically using the mean score, percentage, and frequency. The findings of this study may be helpful to policymakers of higher education in Pakistan in terms of creating several courses inside a single module, uploading and exchanging educational resources, and setting up alerts for due dates, class times, notifications, reminders, and templates that offer various information. Such findings may be helpful for the University's management and academics in developing improvement strategies for a smart process.