ANALYZING THE PERFORMANCE OF HIGHER EDUCATION INSTITUTIONS USING HIGH PERFORMANCE ORGANIZATION (HPO) FRAMEWORK

Abstract

The aim of this study was to analyze the performance of higher education institutions using a High-Performance Organization (HPO) framework. The descriptive survey method was used as research design. The teaching faculty, director academics, Director quality enhancement cells (QEC), and Office of the Research, Innovation & Commercialization (ORIC) from public sector general universities of Pakistan were the population of the study. A purposive sampling technique was employed to select the sample. Data were collected through questionnaire. Quantitatively analysis revealed that the higher education institutions in Pakistan have not met HPO average score of 8.5 across different factors of HPO framework. Thus, it was concluded that the performance status of Higher Education Institutions was low with respect to HPO framework. The findings indicate that the higher education institutions in Pakistan were lagging behind to HPO benchmarks. In order to meet the HPO quality indicators the HEIs of Pakistan need to improve their management quality, openness and action orientation, and continuous improvement and renewal. It is recommended that HEIs revisit their quality standards and open up discussion forums in order to align the standard with HPO farmwork. Moreover, create opportunities for training for faculty and administrators in order to improve decision-making processes' adaptability and transparency, and embrace an innovative culture of ongoing learning for better conform to HPO standards.