AN INVESTIGATION INTO THE FACTORS INFLUENCING STUDENTS’ SATISFACTION WITH TEACHERS' COMPETENCIES: A CASE STUDY

Abstract

This paper is an attempt to investigate whether or not college students are happy with their instructors' knowledge and skills. The undergraduate population is the primary focus regarding this study. One of the fundamental goals of a number of universities is to acquire students' pleasure as a result of skilled lecturers. However, failing to meet student expectations can have lasting consequences for an institution's standing, prestige, and student enrollment. The investigation depicted here used numerical methods to test the hypothesis. A census questionnaire was used to randomly choose sixty Bachelor of Arts degree students from XYZ University in Sialkot in Pakistan. Content knowledge, skills of presenting, interaction between students and instructors, and assessment methods were used to determine what the instructor's competence. For the purpose of data analysis, SPSS was used ad percentages were calculated. The results suggested that a teacher's familiarity with the subject matter was a factor in the success of their classes. Students agreed that the teacher was competent, however they recommended improving student-teacher rapport.